On the Amazon platform, sellers can take advantage of a service called Fulfillment By Amazon. All that is required of you is to get your goods delivered to Amazon. They supply the space for storage as well as perform the chores associated with the warehouse on your behalf. Amazon will select, pack, ship, and track the delivery of your product whenever you place an order with them. They are also responsible for providing client service.
It is necessary for any company to first complete the customer’s order and then ship it. Because of this, you probably understand the feeling of being overwhelmed and pressed for time when trying to quickly manage all of the orders. You will need to establish your own warehouse and hire workers if you want to be able to handle the shipping and fulfilment of orders. You will also require more staff members to handle customer service. And all this adds up to large amounts of cost. But if you use Amazon FBA, you can save yourself from all this cost and effort. You can just focus on developing good quality products and let Amazon handle everything else.
When you use Amazon FBA, the stress that comes from dealing with disgruntled consumers is transferred to Amazon. They manage the returns, shipping documents and logistics. Additionally, Amazon has exceptional support for their customers. Because of this, you can feel comfortable letting them handle your consumers on a daily basis. They may be reached via phone, chat, or email at any time of the day or night, which is probably one of the best features.
In general, using Amazon FBA enables you to centralise the fulfilment and shipping procedures for several sales channels into a single location, which streamlines the processes. There are thus several benefits of this service, but unfortunately, it comes with some disadvantages as well, like high cost in terms of fees and reduced control over your inventory.